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FAQ
- Sep 11, 2018 -

Q:What is your MOQ?
A: Usually our MOQ is 3000 pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.

Q:Can i Get samples?
A:Of course, we usually provide the existing samples, only a small amount of sample fees.Sampls charge is refundable when order is up to a certain quantity.

Q:What format of the file do you need if i want my own design?
A:We have our own designer in house. JPG, AI,CDR or PDF are all ok.We will make 3D drawing for mold or printing screen for your final confirmation.

Q:How many colors are available?
A:PSM colors. Tell us the pantone color code you need. We will match it.

Q:How long is the production lead time?
A:For existing samples,We have stock. If the quantity is large, you can deliver the goods in about 7 days.
If the order is large, we usually finish within 30 days.We have large production capacity, which can ensure fast delivery time even for large quantity.

Q:What kinds of logo technic will you use?
A:Silk screen print ;Embossing/Debossing ;Woven label ;Embroidery ;Laser.

Q:Which kinds of Certificate would you have?
A:FDA, LFGB, SGS

Q:Is there any certification in the factory
A:Yes, our factory has passed ISO9001, BSCI and other factory accreditation.

Q:What is your payment term?
A:Discussed!